A client advocacy group based by Ralph Nader and Customers Union is once more taking intention at FCA US, this time over cases of stalling being alleged by dozens of customers whereas driving the 2017 Chrysler Pacifica minivan.
The Heart for Auto Security is asking the Nationwide Freeway Site visitors Security Administration to open an investigation and challenge an instantaneous recall of the 150,000 affected Pacificas, which the group says signify an “unreasonable threat to the general public.”
As of Monday morning, there have been 99 client complaints on NHTSA’s Safercar.gov web site regarding the Pacifica, together with dozens alleging that the minivan had stalled at numerous speeds or whereas idling. Some customers complained of a number of losses of energy. The Heart for Auto Security stated that neither Chrysler nor its service technicians had been in a position to replicate the alleged stalling, and that the automaker had not but decided a trigger.
The lack of management can result in accidents that lead to loss of life or damage, together with being struck by one other automobile whereas disabled on the roadside, the middle stated. No fatalities or vital accidents have been reported because of the alleged drawback.
Gallery 2017 Chrysler Pacifica Touring L Plus
Not one of the 2017 Pacifica’s 4 earlier recollects involved engine or transmission operation. The Pacifica has a three.6-liter Pentastar V-6, which is extensively used throughout the automaker’s lineup, mated to a nine-speed automated transmission that has confirmed problematic for the automaker in a number of front-wheel-drive autos, such because the 2014 Jeep Cherokee and the 2016 Fiat 500X.
The Heart for Auto Security, in its letter to NHTSA, stated the Pacifica’s stalling drawback had been identified internally since April, however that the automaker has but to challenge a recall as a result of it has not but recognized the trigger.
Based mostly on correspondence to customers, FCA has not recognized the supply of failure and stated drivers ought to proceed driving their autos, the middle’s govt director, Jason Levine, instructed Automotive Information.
One other signal that FCA has not developed a treatment is that dealerships are attempting a variety of unrelated fixes to appropriate the stalling when autos are introduced in for service, he stated. Some sellers are asking clients to proceed driving with an information recorder to assist decide the reason for the failure.
“Asking individuals to function crash-test dummies is just not acceptable,” Levine stated.
“Simply as it isn’t needed for Chrysler to establish the precise reason for the defect earlier than it gives its homeowners loaner autos for his or her security, NHTSA shouldn’t watch for a physique depend to train its authority below the Federal Motor Car Security Act to make sure client security,” Levine stated in an announcement.
FCA declined requests for remark from Automotive Information. The automaker instructed the Related Press that it was “monitoring the information and can reply if a security defect is discovered.”
FCA’s latest historical past with the Heart for Auto Security has been disagreeable. The middle championed a battle to pressure FCA to recall 2.7 million Jeep Libertys, Cherokees and Grand Cherokees with gas tanks behind the rear axle, which the buyer group claimed was the reason for a lot of post-collision deadly fires. FCA finally agreed to recall 1.56 million Libertys and Grand Cherokees so as to add tow-hitch assemblies across the gas tanks to reduce their publicity.
FCA is within the third yr of a consent decree it negotiated with NHTSA over failings throughout its dealing with of earlier recall campaigns. That 2015 settlement known as for the automaker to pay as much as $105 million in fines and civil penalties and positioned below the steerage of a particular monitor to enhance its recall efficiency.
“FCA below stress to recall Chrysler Pacificas for potential stalling drawback” initially appeared in Automotive Information on 11/20/2017